About a month ago our printer broke. The power light and the color copy button just kept blinking and it wouldn’t let me print or copy. My brother, who is great with computers and works tech support, was here so he tried to give me a hand. He was stumped so he helped me go online to seek support from the HP website. We were pleased to discover that they have an online chat feature. I know some about computers and my brother was there so I was sure we could effectively communicate the pr...